We'll get you back to the photos
Help with cadet profiles, photo sources, matching, saved finds, family access, and purchases. Email support@eb28.co — we answer every message.
Common help
Add a cadet
Open Roster and add your cadet using one clear face photo selected from your Photos library. Front-facing, good light, only your cadet in the frame.
Set up photo sources
Use Sources to enable approved public photo pages, or add a secure page you can open in Safari. Not sure where photos post? Start with the Swab Summer guide.
Run a search
From Home, tap Check Photos to scan the selected public sources for possible matches, then review the ranked results in Photos.
Restore purchases
Already paid? Use Restore Purchases from Photo Access or the More tab. Purchases are processed by Apple and tied to your Apple ID.
Activate desktop login
Compare desktop plans now. Secure online enrollment is opening shortly. Existing desktop subscribers can email support for login help.
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